my MDTHINK

The Department of Human Services (DHS) recognizes the concerns the nation is facing about the impact of the “Coronavirus (COVID-19)” and, in response, has taken a number of steps to help keep you, our customers, and all members of the DHS family safe and healthy while limiting any impact to our ability to serve you. With this in mind, we are suggesting that you use the myDHR website to apply for benefits, submit changes and to upload any documents that are needed to process your case. Free Pre-Kindergarten programs are available for all Maryland children who are income eligible or homeless. Please contact the school or child care programs for your county or Baltimore City. Please see the Pre-K Information link below for information on how to register. For questions, you can call the Office of Early Learning at the Maryland State Department of Education at 410-767-7798. Redetermination documents and verifications can be uploaded into the myDHR online portal https://mydhrbenefits.dhr.state.md.us/dashboardClient/#/home using the Interim Change section. Be sure to upload your redet packet along with your verifications. If any additional information is needed, you will be contacted. Work requirements remain waived at this time. If this is your first time applying for a program that will require an EBT card the initial EBT card will be mailed to you. If you have had an EBT card in the past but have had a break in coverage your previous card may be reused. However, if you have ever had an EBT card regardless of how long ago it was, and you no longer have that card you must call the Maryland EBT Customer Call Center at 1-800-997-2222 to order a new card. Once a card is ordered, it will arrive in 7 to 10 business days. If you need further assistance, please call the Customer Call Center at 1-800-332-6347.